Get help fast with a support contract! We offer the option to extend your 24 month email support contract and we also have Premier support that includes phone support and access to beta software!
When you purchase ButterflyNetRender - you will receive 12 months of email support - this includes:
Access to minor software updates
Assistance in helping setup lightwave for rendering
Email support - to answer setup questions
Once the 12 months is finished you will be able to access the forums site for questions - but if you want need direct email and minor software updates - you would need to extend your email support subscription for a small fee.
Premier support contract:
We also offer premier support - this includes:
Access to minor software updates
Assistance in helping setup lightwave for rendering
Email support - to answer setup questions
Assistance in helping setup new rendering applications
Phone support to assist in setting up and configuring features.
Priority on adding new features requested
Access to early beta software
Access to bug tracking forum site
We offer 6 and 12 month contracts for the premier support. If you have questions -Please contact me
Setup Service:
Setup rendering application: Assist in setting up new rendering applications that you may need help with configuring. (NOTE: I will assist in setting up applications that I don't have listed yet for no charge)
Setup ButterflyNetRender: Assist in setting up your render farm with ButterflyNetRender
Support Subscriptions
12 month email support subscription (extend)
6 month Premier support contract
Setup rendering application